Distribution Labar
1. RETURN POLICY
At Distribution Labar, we are committed to ensuring your satisfaction. If you are not completely satisfied with your purchase, we offer a flexible return policy.
Return period
30 days free of charge — You have 30 days from the date of receipt to return your product free of charge.
Return conditions
- The product must be in good condition (original purchase condition).
- The product must be complete with all included accessories.
- The box and packaging must be in good condition.
- Products must have their serial numbers intact.
Return shipping costs
Return at the buyer's expense — Shipping costs for the return are the customer's responsibility.
Reboxing fee
A 15% reboxing fee applies if the box is damaged during opening or transit. This fee covers the cost of repackaging and reconditioning the product.
Return process
- Contact our customer service department to obtain a return authorization.
- Pack the product securely in its original packaging.
- Include a copy of your invoice and the reason for the return.
- Ship the product to our address at your own expense.
- Once received and inspected, a refund will be issued within 7 business days.
2. PRODUCT WARRANTY
All of our products are covered by a manufacturer's warranty. This warranty covers defects in materials or workmanship.
| Product | Customer Warranty Period |
|---|---|
| Chassis Pro | 3 years |
| Edge | 2 years |
| Profusion — Rotor and Pad | 1 year |
| Bremsen — Rotor and Pad | 2 years |
| Tork — Driveshaft | 2 years |
| Alternator / Starter | 1 year |
| Caliper | 2 years |
| Shocks Evolution | 3 years |
| Other products | 90 days |
Warranty conditions
- The warranty covers manufacturing defects only.
- Normal wear and tear is not covered.
- Damage caused by improper installation is not covered.
- Damage caused by accidents or improper use is not covered.
- Proof of purchase is required for any warranty claim.
How to make a claim
- Contact our customer service department with your proof of purchase.
- Describe the defect or problem found.
- Provide photos of the product if possible.
- We will assess your request and propose a solution.
- Solutions may include a repair, a replacement or a refund.
3. WARRANTY EXCLUSIONS
- Normal wear and tear and premature wear.
- Damage caused by improper installation or use.
- Damage caused by accidents, negligence or misuse.
- Products modified, repaired or serviced by unauthorized parties.
- Damage caused by external factors (weather, corrosion, etc.).
- Products used for commercial purposes (unless otherwise specified).
4. CONTACT US
For any questions regarding returns or warranty, please contact us.
Distribution Labar
Mascouche, QC
Last updated: May 2026